Privacy Policy

This privacy policy covers which personal data we have access to and how we handle this personal data.

Add-ons

None of add-ons provided by SoftAcct Ltd as vendor on Atlassian Marketplace for Jira including Create & Issues Link collect any analytics or personal information.

All data processed by the add-ons is accessed and stored via the Jira application in the regular data storage as configured for your Jira instance.

Purchasing and Licensing

SoftAcct Ltd is acting as vendor on Atlassian Marketplace under the Atlassian Marketplace Vendor Agreement.

If you generate an evaluation license or purchase a license for an add-ons, Atlassian Marketplace provides contact information of the licensee to the vendor. For details see Atlassian Marketplace Terms of Use and Atlassian Marketplace Vendor Agreement.

We don’t store this information in our own servers and we only access this through Atlassian Marketplace vendor interface when required. However, we may use this contact email address to notify you about our add-ons, for example expired license, security issues. You can opt-out anytime you want to and we will not send you any email again.

Support Request

To create a support request in our Plug-ins you need to create an account at Atlassian Service desk and provide an email address and name. Service desk create an issue, your name will be associated with the issue. If you prefer, you can get in contact via email and team help you further.